Terms & Conditions

By accessing or using the website at aiminfosoft.com or by engaging Aim Infosoft for any services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree with any part of these terms, you must not use our website or services. These terms apply to all visitors, users, clients, and others who access or use our services.

Aim Infosoft provides IT solutions including but not limited to software development, POS systems, restaurant management systems, salon management systems, retail ERP, eCommerce solutions, and digital transformation consulting.

The scope, timeline, and cost of services are defined in individual project agreements or proposals. We reserve the right to:

• Modify or discontinue any service with reasonable notice
• Decline any project or engagement at our sole discretion
• Subcontract portions of work to qualified third parties while remaining responsible for delivery
• Update deliverable specifications in agreement with the client

All content on this website — including text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the property of Aim Infosoft or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

Payment terms are defined in each client agreement. General terms include:

• Invoices are payable within the period specified in the project agreement (typically 7–30 days)
• Late payments may incur interest charges as permitted by applicable law
• We reserve the right to suspend services for accounts with outstanding overdue payments
• All fees are quoted in the currency specified in your agreement and are exclusive of applicable taxes
• Refunds are subject to the specific terms agreed upon in the project contract

For annual subscription-based products (SaaS, POS systems, etc.), pricing and billing cycles are outlined in the respective product agreements.

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of a project engagement. This includes but is not limited to business processes, technical architecture, financial data, and customer information.

Confidentiality obligations survive the termination of any service agreement for a period of three (3) years, unless a longer period is specified in the project contract or required by applicable law.

To the maximum extent permitted by applicable law, Aim Infosoft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption, arising from:

• Your use of or inability to use our services or website
• Unauthorized access to or alteration of your data
• Third-party actions or content
• Any other matter relating to our services

Our total cumulative liability to you for any claims arising under these terms shall not exceed the total amount paid by you for services in the three (3) months preceding the claim.

Either party may terminate a service agreement with written notice as specified in the project contract. We may terminate or suspend access to our services immediately, without prior notice, if you:

• Breach any provision of these Terms & Conditions
• Fail to make payment by the due date
• Engage in fraudulent, abusive, or illegal activity

Upon termination, all outstanding fees become immediately due and payable. Sections relating to Intellectual Property, Confidentiality, and Limitation of Liability survive termination.

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

For clients in other jurisdictions, local mandatory consumer protection laws may apply in addition to these terms.

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after any changes constitutes your acceptance of the new terms.

We encourage you to review this page periodically. Material changes will be communicated to active clients via email.